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The
Excel Centre
Dr. Keith To's
Program
We do not
train, we develop people!
We do not help you, we help you
to help more people!
Associate Facilitator Designation Program
協和輔引師證書課程
Once again, I am
bringing you a new, useful and exciting designation to add to your
qualification.
You can gain the Associate Facilitator
Designation (協和輔引師) without leaving Hong Kong, or Asia. First time in
Asia!
Facilitation is the art and techniques of making things
easier and faster. You will be trained to facilitate major processes in
any organization.
This is going to
be a co-operative program with a well-known school of facilitation
training in the U.S. that trains you to become a facilitator. You are
going to learn all the skills needed to facilitate ideas generation,
conflict resolution, decision making and various kinds of meetings &
activities in organizations.
Upon graduation, you can then move to
Step 2, the final step of your Certification Process to earn yourself the even higher
level Certified Facilitator Designation.
Your AF
designation will be issued by the world's most well-known school in the field, the FacilitatorU! (a
small once-off registration fee of US$80 if you want the designation from
them).
You
are going to
learn:
You are going to learn a total of
120 different kinds of Facilitation Skills & Concpets.
1. The Process
Facilitation Process 流程輔引流程: You have a map to follow through during any
facilitation session and you will never be not knowing what to do
next!
2. The
Facilitation Basics 輔引基礎:
- What is Facilitation?
- What does a Facilitator do?
- What does a Facilitator Believe?
- What kinds of jobs does a Facilitator
handle?
- Process & Content
- Neutrality vs Assertiveness
- Best Practices of a Facilitator
- Process Facilitation vs Developmental
Facilitation
- Facilitation Competencies Matrix
- Differences between Coaching &
Facilitation
3. Principle 1: Preparation –
Creating Base of Successful Facilitation
輔引學第一原理：準備 – 確立成功輔引基礎
- Charting New Team
- Planning Meetings
- Meeting Agenda
- Meeting Room Design
- Meeting Space Management
- Contracting Clients
- Diagnosing Problem/Situation
- Group Assessment
- Group Boundary
- Logistics Arrangement
4.
Principle 2: Opening – A Good Start is a Good Session
輔引學第二原理：啟動 – 好的開始等於好的輔引
- Contracting Participants
- Building Trust
- Establish Ground Rules
- Introducing Yourself
- Clarifying Roles
- Review Agenda
- Break the Ice
- Clarifying the Topics
- Opening First Session
- Opening Subsequent Sessions
5. Principle 3: Questioning –
Good Question Invokes Great Thinking
輔引學第三原理：發問 – 發問引發思維
- Probing Question
- Naive Question
- Meta-process Question
- Rhetorical Question
- Fact-Finding Question
- Feeling-Finding Question
- Desire-Finding Question
- Indirect Question
- Questioning Do’s & Don’t’s
- Paraphrasing
6. Principle 4: Generating Ideas – More Points
of View, More Ideas, More Points of View
輔引學第四原理：意念 – 越多觀點、越多意念、越多觀點
- Brainstorming
- Brainstorming – Assumptions
- Segmented Brainstorming
- Anonymous Alternative Generation
- Be Someone Else
- Idea Party
- Guided Imagery
- Visioning
- Sequential Questioning
- Gap Analysis
7. Principle 5: Recording – Out of Sight, Out
of Mind!
輔引學第五原理：記錄 – 看得見，忘不了
- Keyword Writing
- Complete Phrasing
- Talk & Write Simultaneously
- Moving Around
- Posting Flipcharts
- Ownership of Flipcharts
- Markerology
- Advanced Tearing
- Correction
- Basic Graphics
8. Principle 6: Full Participation – More
Participation, More Ideas!
輔引學第六原理：參與 – 越多參與、越多意念
- Create Buy-In
- Eye Contact
- Using Fun
- Participation of Leaders
- Help Participants to Prepare
- Seek Organizational Support
- Issues & Answers
- Pass the Envelop
- Talk Around
- Peer & Self Review
9. Principle 7: Energizing the
Session
輔引學第七原理：激發 – 能量啟動團隊
- Breaks
- Learning & Calling Names
- Energy Check
- Energetic Pace
- Resetting After Breaks
- Recharging Activities
- Brainteasers
- Involving & Moving People
- Using Music
- Facilitator as Energizer
10. Principle 8: Conflicts
Resolution – Conflicts are Good!
輔引學第八原理：矛盾 – 矛盾是好的！
- Pinpointing Conflicts
- Benefits of Conflicts
- Position vs Interest
- “And”
- Surfacing Values Difference
- Seek First to Understand
- Debate vs Argument
- Venting Emotions
- Resolving Issues
- Identify Options for Handling
Conflicts
11. Principle
9: Decision Making – Bigger the Group, Less Decisive They are!
輔引學第九原理：決策 – 越大團體、越難決定
- Absolute Consensus Decision
- Consultative Decision
- Consultative Consensus Decision
- Modified Consensus Decision
- Spontaneous Agreement
- One Person Decision
- Compromise
- Decision Grid Analysis
- Random Discussion
- Check Assumptions
12. Principle 10: Closing – Closing is a new
Beginning!
輔引學第十原理：完結 – 完結是另一個新的開始
- Review Purposes
- Partial Close
- Participants Evaluation
- Time Extension
- Review Activities
- Closing Ongoing Sessions
- Closing Last Session
- Debriefing with Planning Team
- Document Session Results
- Self Evaluation
13. Self Mastery 自我掌控
- Be Real
- See the Façade
- Be Here Now
- The Process is Yours, the Products is
Theirs
- Emotional Mastery
- Take Care of Yourself
- Celebrate Progress & Success
- Unstuck Yourself
- Why are You a Facilitator?
- Operating from Centre
Assessment: To ensure
high quality of the Associate Facilitator Designation,
one needs to go through both the written and practical assessments upon
graduation. A short project is also required as part of the assessment.
Very Special Discount: This is
my 2nd time to conduct this new program. I am still going to fine-tune the
content and the delivery during the class.
So, I am charging an extraordinary low fee for
this time to thank you for your cooperation during this "pilot-test". The original fee should be HK$4,800. But for this time only, it will be a never-again low fee of HK$4,200.
You will never see this low fee again
in the future.
Dates & Time:
Dec 9, 16,
(7:30pm-9:30pm)
Jan 6, 13, 20, Feb 10, 17, 24, Mar 3, 10, 17, 24 2009 (7:30pm-9:30pm)
Date of Assessment: Mar 31 2008 (7:15pm-9:45pm)
Venue
& Organizer: St. James Settlement, Wanchai
Registration
& Enquiry: 2835-4394 Richard Fung
Enquiry for Program
Content: Email Us
Course Fee: HK$4,800 + Assessment Fee HK$800
Your Once-Off,
Never-Again Special: HK$4,200 + Assessment Fee of HK$800 Waived!
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